My card has been declined. Now what?

Firstly, please contact your bank to find out why your card was declined (it’s often because of a limit on online sales) and secondly, contact our customer service department on the number given during your failed purchase to complete your payment. You can also pay with another card on this number.

Or you can pay by bank transfer (fees paid by you - sorry! ). 

Our bank details are:

BNP PARIBAS FORTIS – Brussels
BIC         GEBA BE BB
IBAN      BE78001821154586

Important: Once the transaction is complete, please email us the transfer confirmation, bearing the stamp of your bank, via our contact form so we can confirm your booking.